Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

Your Rights

Subject to applicable law, you may ask for access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to processing based on our legitimate interests where that right applies. Some requests may be limited where we must keep records for legal, administrative, or security reasons.

Available rights depend on the nature of the data and the legal basis for keeping it.

How to Make a Request

To make a rights request, provide enough information for us to identify the relevant record and confirm your identity where necessary. We may ask for clarification if the request is unclear or too broad. If a request cannot be fully granted, we will explain the main reason in general terms.

Requests are reviewed before action is taken to protect privacy and prevent misuse.

Data Retention

Inquiry records are kept for the period needed to manage the request and any follow-up. Enrolment, attendance, payment, and course administration records are retained for the course period and for a reasonable time afterward to support administration, dispute handling, and legal obligations. When data is no longer needed, it is deleted, anonymised, or securely archived as appropriate.

We keep data only for as long as needed for the stated purpose or for legal and accounting requirements.

Changes to This Policy

The updated version will apply from the date shown in the revised policy. Where changes are material, we will take reasonable steps to draw attention to them through the website or other suitable communication channels. Continued use of the site after an update means the revised policy will apply to future processing.

We may revise this policy when our practices, services, or legal obligations change.

Contact Information

Email address

[email protected]

Telephone

+92 348 9001987

Postal address

6, 5, Gujranwala, 52250, PK

Privacy contact

01 · Collection

Data We Collect

We may collect identification details, contact details, course preferences, level screening information, timetable choices, payment-related records, messages sent through the site, and technical data such as device and browser information. Where needed for course administration, we may also process attendance, progress review notes, and other information provided during small-group learning arrangements.

The categories of data collected depend on how a person uses the website, makes an inquiry, or enrols in a course.

02 · Sources

How We Collect Data

We receive data from forms, email or phone inquiries, centre visits, enrolment steps, level screening, lesson scheduling, and payment handling. We may also collect limited technical data automatically when the website is used, including log data and cookie-related information.

Some information is provided directly, while other information is created through normal website and course administration activity.

03 · Cookies

Types of Cookies

Cookies may include essential cookies needed for security and page functionality, preference cookies that remember basic settings, and analytics cookies that help us understand site use in general terms. We do not use cookies to collect more information than is reasonably needed for these purposes.

We use cookies only in categories that support site operation, preferences, and basic usage analysis.

04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect form submission, session continuity, or other basic site functions. We do not rely on cookie settings to override choices that are required for essential operation.

Browser settings and similar tools can be used to limit non-essential cookies, subject to the functioning of the site.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess course level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, arrange lessons, support guided practice and progress review, process payments, maintain records, improve site reliability, and meet legal or administrative obligations. We may also use limited technical data to secure the website and understand general usage patterns.

Each processing activity is tied to a practical operational need.

02 · Sharing

Service Providers

We may share personal data with trusted service providers that help us operate the website, process communications, manage bookings, support payments, or maintain records. These parties are expected to use the data only for the services they provide to us and to handle it with appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.

03 · Legal basis

Legal Disclosure

We may disclose personal data where necessary to comply with law, respond to a lawful request, protect our rights, investigate fraud or misuse, or support the safety and security of our users, staff, and premises. We may also share information where disclosure is needed to establish, exercise, or defend legal claims.

Legal disclosure is limited to what is reasonably required in the circumstances.